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Unfiltered Vegan Ltd Privacy Policy

Thank you for choosing to be part of our community at Unfiltered Vegan Ltd (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@unfilteredvegan.uk.

When you use any of our services we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In the privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. 

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This privacy notice applies to all information collected through our website as well as any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. 

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We may update this privacy notice from time to time. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information

If you have questions or comments about this notice, you may email us at info@unfilteredvegan.uk. 

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What information do we collect?

We collect personal information that you voluntarily provide to us when you visit the website, make a purchase, contact us and/or register an account with Unfiltered Vegan Ltd. The personal information that we collect depends on the context of your interactions with us and the , the choices you make and the products and features you use. The personal information we collect may include the following:

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• Personal Information provided by you including names, phone numbers, email addresses, mailing addresses, usernames, contact preferences, billing addresses, debit/credit card numbers and other similar information.

• Payment Data provided by you that is necessary to process your payment you when you make a purchase including your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our website builder, Wix. You may find their privacy notice at www.wix.com.

• Social Media Login Data provided by you when you use the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called "how do we handle your social logins" below.

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All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

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Information automatically collected

We automatically collect certain information when you visit, use or navigate the . This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information.

This information is primarily needed to maintain the security and operation of our , and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

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• Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the  (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

• Device Data is collected including information about your computer, phone, tablet or other device you use to access the . Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.

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• Location Data is collected including information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the . For example, we may use Google Maps and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the website.

How do we use your information?

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interest and/or for compliance with our legal obligations with your consent. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive in the following ways:

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• If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "how do we handle your social logins" for further information.

• Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at info@unfilteredvegan.uk and be sure to include your name, testimonial location, and contact information.

• We may use your information to request feedback and to contact you about your use of our website.

• We may use your information for the purposes of managing our account and keeping it in working order.

• We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

•  We may use your information as part of our efforts to keep our website and business safe and secure (for example, for fraud monitoring and prevention).

• We may use your information to enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

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• If we receive witness summons or other legal request, we may need to inspect the data we hold to determine how to respond.

•  We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the website.

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• We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

• We may use your information to deliver and facilitate delivery of orders made through our website. 

• We may use your information to respond to your enquiries and solve any potential issues you might have with the purchase of our products or use of the website.

• We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "what are your privacy rights" below).

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• We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

Will your information be shared with anyone?

We may process or share your data that we hold based on the following legal basis:

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• We may process your data if you have given us specific consent to use your personal information in a specific purpose.

• We hare your data with third party service providers like our delivery partners, who help us to do this and to generally operate our business effectively.

• We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order (including in response to public authorities to meet national security or law enforcement requirements).

• We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

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• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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• We may share your information with our business partners to offer you certain products, services or promotions

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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Do we use Google Maps and Google Analytics?

This website uses Google Maps APIs which is subject to Google's Terms of Service. To find out more about Google’s Privacy Policy and the Google Maps APIs Terms of Service, please refer www.google.com.

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This website uses Google Analytics to monitor website activity. To find out more about Google’s Privacy Policy and the Google Analytics Terms of Service, please refer www.google.com.

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How do we handle your social logins?

Our website offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.

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We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant . Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

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What is our stance on third-party websites?

The website  may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the . You should review the policies of such third parties and contact them directly to respond to your questions.

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How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.

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When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our is at your own risk. You should only access the  website within a secure environment.

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What are your privacy rights?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right:

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• To request access and obtain a copy of your personal information.

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• To request rectification or erasure.

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• To restrict the processing of your personal information.

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• To data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

To make such a request, please email info@unfilteredvegan.uk. We will consider and act upon any request in accordance with applicable data protection laws.

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If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

You can find their contact details here: 

http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

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If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. To opt-out of interest-based advertising by advertisers on our website  visit http://www.aboutads.info/choices.

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may access your account settings and update your preferences.